We are committed to delivering your orders in a timely and efficient manner.

1. Shipping Timelines:

• Orders are processed within 24-48 hours of payment confirmation.

• Delivery typically takes 5-7 business days depending on the shipping location.

• In case of unforeseen delays due to weather, logistics, or government restrictions, we will notify customers accordingly.

2. Shipping Charges:

• Free shipping is available for orders above ₹799.

• A standard shipping charge of ₹90 applies to all orders below ₹799.

3. Tracking & Delivery Issues:

• A tracking link will be provided once the order is dispatched.

• If the order is delayed beyond 10 days, customers can reach out to sales@theheal.co.in for assistance.

• In case of non-delivery due to incorrect address details, re-shipping charges will be applicable.

For any further queries, feel free to reach us at:

Email: sales@theheal.co.in
Phone: +91-8595835802
Address: Plot No. 10, Maharishi Nagar, IIM Road, Behind Maharishi University, Near Rajpoot Chauraha, Lucknow, UP - 226020.